Contact & Support Policy

GraminHat — Official support guidelines & safety information

Fraud alert: GraminHat will never ask for your bank account number, UPI PIN, CVV, OTP, or card details. Stay alert and report suspicious activity immediately.

1

Official support channels

GraminHat does not operate any customer care phone line. Please be cautious of fake numbers shared online. Never call or share personal details with anyone claiming to be from GraminHat through unofficial channels.

In-app support

Available within the GraminHat app

Email support

connect@graminhat.in
2

Fraud awareness

GraminHat representatives will never ask for sensitive financial information under any circumstances.

Do not share OTPs, card details, UPI PINs, or banking passwords with anyone.

Report any suspicious calls, messages, or emails immediately to connect@graminhat.in

3

Response time

We aim to respond to all queries within 24–48 working hours. For urgent order issues, use in-app chat support for the fastest resolution.

4

Contact us

Rajiv Nagar, Gurugram, 122001, Haryana